Speedy personalised gift delivery

The status of any order can be checked at: WheresMyOrder?

1) Order Lead Times

Order-to-delivery lead times (including postage) vary according to product, below is a table detailing the expected delivery date based on the product ordered.

NOTES*

• A day is defined as a working day - Monday to Friday
• A full day counts on orders received before 1pm .(so order received on Tuesday 3pm on 4 day delivery means next Monday
• Next day delivery (where offered) only if order received before 1pm
• Add 2 days lead time for embossing recipient’s name onto a cover of a book where chosen

2) Delivery Pricing

UK Standard Delivery - paid on one item only per delivery to same address (highest value item applies)

• £3.50 for any product which retails for less than £30.
• £5.00 for any product which retails for £30 or more.
• All framed products are charged at £5 irrespective of retail price
• All original newspapers are charged at £5 irrespective of retail price
• All voucher packs, CD's & DVD's are charged at £3.50 irrespective of retail price.

UK Urgent Deliveries (signed for) - paid on one item only per delivery to same address (highest value item applies)

• £10 irrespective of retail price (next day if ordered before 1pm – applicable only on 1-2 day products in table above)

International Standard Delivery (non – tracked & non signed for)

• £7.50 EU (+ Andorra, Faroe Islands, Greenland, Iceland, Liechtenstein, Monaco, San Marino, Switzerland & Vatican City)
• £10.00 Rest of the World (ROW)

International Urgent Courier Delivery (tracked & signed for)

• £25 all International destinations

Please note – we cannot deliver to PO box addresses, if your order is via our urgent courier service.

3) Delivery Terms & Details

How Deliveries Are Made & To Where

Signature Gifts Limited (trading as GoneDigging.co.uk ) will deliver the Products ordered by you to the address you give for delivery when you make your order. You may specify a delivery address which is different from your invoice address, if, for example, you would like Signature Gifts Limited to deliver the Products directly to a friend, a relative, or to your place of work.

Urgent deliveries are always 'sign-for' service.

We cannot deliver to PO boxes if your delivery is via our courier service, (all UK urgent and International).

The status of any order can be checked at: WheresMyOrder?

Delivery Lead Times

Order to delivery is dependent on the item chosen. For delivery lead times on specific items chosen, please click on the "Delivery" button on the relevant product page. At peak times, such as Christmas, deliveries may take a day or two longer. For UK orders (only), there is an Express Delivery option. This option prioritises your order to the top of the queue, and is despatched using overnight courier service.

One Charge per Delivery

Postage and packing will only be paid on one item, there is no extra P&P cost on additional items purchased. The highest value P&P will be applied.

Delivery Issues

In the unlikely event you do not receive Products ordered by you within 28 days of the date on which you ordered them; Signature Gifts Limited shall have no liability to you unless you notify Signature Gifts Limited by email at info@gonedigging.co.uk of the problem within 40 days of the date on which you ordered the Products.

Unless you have cancelled your order prior to delivery, you will become the owner of the Products once they have been delivered to you. In any case, after delivery they will be held at your own risk and Signature Gifts Limited will not be liable for any loss, damage or destruction to the Products except insofar as it arises from an inherent defect in any of the Products.